Delivery Information

What are the Shipping Methods and Delivery Times?

1. Where We Ship To?

We currently provide free delivery in Nairobi and its environs (estates only). We ship all over Kenya via your preferred shipping method. The cost of delivery outside Nairobi Area is borne by the customer

2. How do I know if my order has been shipped?

You will be able to check the status of your order by using our Order tracking Page. You need to key in the order number. Alternative, call our customer care on +254 707 711 301

3. How are taxes handled?

All shipments from SANSART are VAT Inclusive. The final Amount displayed is what you pay.

4.Delivery times

We try to ship all orders within 24hrs of placement. This is valid for goods available ex stock. Where we have inciated availability  duration for a certain product,  the customer is informed when it’s available locally and when it’s shipped to their preferred location