Our Guarantees . We stand by our great products and prices, your orders are covered by the following;

1. Product Arrival Guarantee – If your order arrives damaged, not working or not as described please contact us within 1 days of receiving the product. We will usually resend the order or offer you a full refund.

2. Product Warranty – If you encounter quality issues within the warranty period you will be covered. Every product has a specific warranty period. If it is not stated in the product listing, contact us.

3. Price Protection – If you purchase a product and find within 72 hours the price has dropped, we will refund the difference.

4. 7 Days Return to Us – For whatever reason if you are unsatisfied with your order within 7 days you can return it to us in [ new condition] for a refund minus the shipping charges.

5. Best Price – Have you seen the same product listed commercially somewhere else online? Tell us and in most cases we will beat the price.

6. Repair/Parts Service – Did you just drop your new product ? Sometimes accidents happen, if you love your SANSART product and it gets damaged contact us and our technical team will see if they can repair it or send you spare parts.

Need to make a claim? Claim Now or Email [email protected]